Below are video tutorials of the key areas and processes in Tide.

General Navigation

This video provides an overview of how to navigate around Tide.

Standard Submission

This video demonstrates the standard submission process for all users, and Coverholders who have been assigned to any Contract Activity Role on any Contract in Tide.

Questionnaire

This video demonstrates how to complete a Bordereau Questionnaire, which is used to translate each Bordereau format to the Tide standard data fields.

Resolve Errors

This video demonstrates how to resolve data quality errors identified by Tide during processing.

Assignment

This video demonstrates how to complete the assignment of section and risk codes.

Approval

This video demonstrates how to complete the Bordereau approval process in Tide.